Refuse Contract Update

Refuse Collection Update - Stevens Disposal

The City of Monroe’s new refuse contract with Stevens Disposal begins Monday, July 3, 2023 and runs through June 30, 2028. 

NOTE: please continue to put out trash and recycling AS NORMAL for the week of June 26th.  Residents can begin using their new Stevens Disposal carts beginning Monday, July 3rd.

Thank you for your cooperation and patience as we make the switch!

07.07.2023 UPDATE and Question of the Day

QUESTION OF THE DAY 07.07.2023

"When is Waste Management collecting their recycling cart?"
The City is aware that many residents are still waiting for their Waste Management carts to be picked up. This lengthy and inconvenient delay was not expected and, as a result, Department of Public Service staff have stepped in to assist with collection.

Several DPS crews are out in neighborhoods across Monroe and will continue until the remaining carts have been collected. It is anticipated this will continue into next week.  We understand residents’ frustration and thank you for your continued patience throughout this process.

If you have any questions, please give the Department of Public Services a call at 734-384-9125.

07.05.2023 UPDATE and Question of the Day

Given the volume of the collection program, city staff will be assisting Waste Management this week and will have a city truck around the community retrieving their carts. We understand the frustration our residents are experiencing and appreciate your patience.

QUESTION OF THE DAY 07.05.2023

 "I haven't received my Stevens Disposal Cart - what should I do?"
If you haven’t received your new cart, please call the Department of Public Services for assistance at 734-384-9125.

06.28.2023 UPDATE and Question of the Day

Waste Management is running behind collecting their recycling containers, so if yours has been emptied and not picked up, please continue to leave your carts out curbside until they are able to make it to your neighborhood.

QUESTION OF THE DAY 06.28.2023 -

"What do I do with my old trash cans?"
If you want to get rid of your old non-Stevens 35 gallon or smaller trash receptacles, you can either place them into the new brown Stevens cart for disposal, or, if they are recyclable, place them inside the new Stevens recycling cart. Recyclable plastics will have one of the following numbers: 1, 2, 4, 5, 6 and 7.
Refuse Contract Update - Stevens Disposal
Posted on 07/05/2023

There will be some changes in service with the new contract.

What's New?

  • Each property will be provided with one 96-gallon wheeled refuse (trash) cart, collected weekly.
  • Single-family residences and certain eligible commercial or institutional properties will be provided, free of charge, one 96-gallon wheeled recycling cart, collected weekly. These are 50% larger than the current 64-gallon recycling carts.
  • Yard waste will now be collected for an additional week in the fall, starting with the first full week in April and ending with the second full week in December.
  • For single family residences, bulk pickup for the entire City will now occur on Fridays only, regardless of your collection day. Limit of two (2) bulk items per week for only qualified residential properties, must contact DPS staff no later than noon on Thursday to schedule pickup.
  • Loose bags will no longer be allowed after August 31, 2023. Additional carts may be requested through our online form, additional fees may / will apply, and will be billed annually.

What's Staying the Same?

  • Collection days for each residence. A map of the collection day for each property is available on the City’s website.
  • Holidays – Stevens will observe ONLY the holidays of New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, and Christmas Day. Refuse collection and bulk pickup will be delayed one day when these holidays fall during the week.
  • Acceptable Materials – with a few small exceptions, there is no change to the materials accepted by the refuse hauler.

WHEN????

  • Waste Management will collect ALL recycling carts the week of June 26, 2023. Please place at curb for collection, along with any older 18-gallon bins you wish to dispose of.
  • Stevens will automatically deliver refuse and recycling carts to eligible properties beginning the week of June 12, 2023, through the end of the month. Stevens collection service will begin the week of July 3, 2023.
  • Loose bags will be allowed only through August 31, 2023, so that properties can each determine their long-term need for additional carts.

Questions?

Residents should contact the Department of Public Services (DPS) at 734-384-9125 with any questions.  Please refer our the brochures linked below for additional information.
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