Billing Questions
For any billing questions contact us at 734-384-9150 or 734-384-9152 or by visiting the Water Office
One-Time Sanitary Sewer Adjustment
Excess metered water usage due to a leak not treated by the wastewater system – Complete Form
Water-Only Meter
Service Turn On / Turn Off
E-Billing
To received your water / sewer bill by email call 734-384-9150 or 734-384-9152 or email [email protected] to setup.
Payments
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Ways You Can Pay
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Payment Options
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Monroe City Hall
120 East First St, Monroe, MI 48161
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Cash, Check, Money Order or Credit Card*
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Online-hyperlink to BSA website
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Debit or Credit Cards, E-Check*
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Over-The-Phone
1-844-463-8923, Use Account Number
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Debit or Credit Cards*
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By Mail
Monroe Water Department
120 East First St, Monroe, MI 48161
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Check, Money Order
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Automatic Pay Program – FREE (hyperlink to program info)
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hyperlink to sign-up
hyperlink to termination
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Drop Box
Located at Monroe City Hall
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Cash, Check or Money Order
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*3% Processing Fee Applies, MasterCard, American Express, Visa, & Discover accepted
Service Maintenance & Repair
Footing Drain Disconnection Program
Underground Utility Locating (MISSDIG)
All requests to dig are directed to MISS DIG, Michigan's One-Call Utility Notification Organization. Contact MISSDIG online or by calling 1-800-482-7171 or 811.
MISS DIG provides notification to member utilities, including the City of Monroe. Approximate locations of underground utilities will be marked. Please allow three full work days for all utilities to be marked. There is no charge for this service.